DSNews 4:1

Practical Advice to DSAP Facilitators from CDS Master Trainers

TIP #7: HOW TO FACILITATE AS A TEAM

By Allen Boivin-Brown

When facilitating DSAP as part of a team of two or more, there are a number of things to keep in mind that will help the process go smoothly.

1. Select Steps according to strengths. In keeping with the principle of practicing what we preach, facilitators should present those Steps that match their strengths. (This is reviewed thoroughly in Tips from the Top #1.) For example, if you are a planner, structured and orderly, you might enjoy the more structured Steps such as giving instructions or presenting the scripted lectures. If you are more spontaneous and enjoy interaction with others, and think quickly on your feet, you might do well to present the discussion pieces or the Job Interview Role-Play and Demonstration.

2. Keep an eye on each other. Even though you will be anticipating your own presentations, you should also be aware of what your partner is saying. Be alert to add or correct any significant item your partner has omitted or misstated. This can be vital to keeping the process on track. The most professional way to do this is to raise your hand and be recognized by your partner. Then say, “May I add something?” When given permission, go ahead and speak. Realize you must cover for each other in facilitating the DSA process.

3. Segue between facilitators. Facilitators must be clear about the connections between Steps so participants realize there is a flow to the process. Otherwise the process can seem disjointed and like a collection of random activities. It is important to create a sense of continuity and direction in the minds of the participants. Often new facilitators are so preoccupied with getting their own parts correct they miss this aspect of facilitating. There are a number of ways to provide this continuity and segue between Steps.

a) When you begin a new Step, at least refer to the previous Step. “From the Chart you have just completed, we will now use that information to update our list of 6-10 possible Dependable Strengths.”

If you have been attending to a previous facilitator’s presentation (#2 above), you can actually use their words to segue into your Step. “Bonnie just said that Good Experiences are the raw material we use to identify strengths. Now I will show you how this is done.”

Or, you can use a comment from one of the participants. “Marie just said she saw a theme to the strengths in her Good Experiences, and that is what we want to find out about now—our own pattern of strengths.” This reference not only connects the two Steps but also assures the participants that you have been paying attention and are on top of things. They will feel they are in good hands.

Better yet, periodically review the process very briefly. “So far, we have looked at your Good Experiences, extracted strengths from them and identified 6-10 possible Dependable Strengths. Now we will test to see which ones truly are Dependable Strengths by using the Reality Test.”

b) When you finish a Step, don’t just stop and walk off. At least indicate that someone else will present the next Step. “Now, Betty will lead us through the next Step.” If you have more than two facilitators, this will require that you know which facilitator is presenting the next Step.

Better yet, you can preview what is coming up next and connect the two Steps. “Bob will now show us how the strengths you have just identified combine to form patterns.” Again, this requires that you know who is facilitating the next Step and which Step is coming up next. As a facilitator you should always know this information anyway to keep in the flow of the process yourself.

Two words to keep in mind that will provide flow to the DSA process are review and preview.



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