Practical Advice to DSA Facilitators from CDS Master Trainers

TIP #5: WRITING EFFECTIVE REPORTS (PART 3)

By Allen Boivin-Brown

Writing an effective DS Report is an art, not a science. There are no magic formulas or specific rules, but there are guidelines and principles which can help. In Part 2 (Tip #4), we considered, “Layout & Appearance.” Now, let’s focus on . . .

WORDSMITHING

Suggesting revisions to someone else’s report can be touchy. You must be careful not to change a writer’s unique voice or specific intent, but you can often enhance clarity and accuracy in three ways:

1. Eliminate unnecessary words.

Condense and clarify by eliminating words that are not necessary to the explanation.

Wordy: Over 5 years effectively assisting welfare clients in several different positions that include experience in interviewing, managing spreadsheets, and enrolling participants.

Condensed: Over 5 years effectively assisting welfare clients by interviewing, managing spreadsheets, and enrolling participants.

The key words are the same. The intent is the same. But cutting out unnecessary verbiage makes the statement not only shorter but clearer.

2. Substitute active verbs for passive phrases.

Here are some common passive phrases that can be replaced with active verbs.

a) Responsible for . . .

You can be responsible for something but never actually do it! Did you do it? If so, say so.

Passive: Responsible for taking out the garbage every day.

Active: Took out the garbage every day.

b) Experienced in . . .

Being experienced could mean you did it once, or have done it often but very poorly. Having experience really says nothing about your level of proficiency. Can you do it well? If so, say so.

Passive: Experienced in C+ computer programming.

Active: Skilled C+ computer programmer.

c) Worked with . . .

This could mean you served coffee to the other team members while they did the important work. What kind of work did you do? What was your role? Use an active verb that describes what you did.

Passive: Worked with a state-wide team of professionals to organize a yearly conference.

Active: Coordinated a state-wide team of professionals to organize a yearly conference.

d) Helped . . .

This is such a general term. It tells nothing about what you actually did. How did you help? Again, use an active verb that describes what you did.

Passive: I helped put on a community play.

Active: I designed and printed advertising flyers for a community play.

3. Eliminate constrictors.

In most cases, don’t constrict the context of strengths in the description paragraph. Leave the context as open as possible.

Constricted: Effective communicator with learning disabled students.

Open: Effective communicator.

Using the constrictor, “with learning disabled students,” limits the application of your strength. You have said you are only effective at communicating with one population. That’s a good way to get stuck in one kind of work.

The Report is intended to open up new possibilities. So, if your Dependable Strength is communicating (as a skilled listener and speaker), then you can use your strength with anyone. Right? Can’t you communicate effectively with more than one kind of audience? Eliminate the context in which you now use a strength to allow readers to suggest other areas in which that strength can be applied.

Follow this guideline EXCEPT when you (with much forethought and clear intention) specifically choose to limit yourself to a particular field or type of work!


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